Tenants reach us, not you. Our 24/7 team coordinates every repair with trusted vendors and tracks it in real time — so your property stays in great shape without the headaches.
Day-to-day maintenance is where most owners lose their evenings. We keep things running smoothly with 24/7 service and proprietary software that keeps every repair on track—so a leaky faucet never turns into a late-night phone call for you.
Tenants log a maintenance request 24/7 through the online portal—no calls to you required.
Our proprietary software routes and prioritizes every request so nothing slips through the cracks.
You approve non-emergency repairs within the spending threshold you set—you stay in control of the budget.
A vetted, competitively priced vendor is dispatched to get the work done right.
The repair is tracked to completion with real-time status updates in your owner portal.
For true emergencies like a burst pipe or gas leak, we act immediately to protect your property and the tenant's safety—then notify you right away. You're never left waiting on an approval while water is running.
Yes. You set a spending threshold, and any non-emergency repair above that amount comes to you for approval before any work begins—so you're always in control of the costs.
For true emergencies—like a burst pipe or gas leak—we act immediately to protect your property and the tenant's safety, then notify you right away. Waiting on an approval in those moments would only cause more damage.
Absolutely. While we get the best pricing through our affiliated and preferred vendors, you're welcome to use your own vendor or your home warranty if you prefer—we'll coordinate the work either way.
Tenants submit maintenance requests 24/7 through the online tenant portal. They reach us directly—not you—so your evenings and weekends stay your own.
Yes. Every request is tracked in your owner portal with real-time status updates, so you can see exactly what's happening with any repair at any time.
Yes. We perform thorough inspections to ensure quality turnovers and to catch small issues before they become expensive ones. Every home is also reviewed for Texas Property Code compliance.
Let our 24/7 team handle every repair so you never field another late-night call.
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