Proper Move Out Procedure

Follow these guidelines to ensure a smooth move out process and maximize your security deposit return.

Move Out Checklist

  1. Fulfill your 60-day notice to vacate obligations as outlined in your lease agreement. This may be done on your tenant portal.
  2. Provide our office with a complete forwarding address, in writing. Refund checks will not be processed without a forwarding address.
  3. Pay all rent and other charges through the last day of your lease. If you do not believe your charges are correct, please contact our office for assistance.
  4. Remove all your personal belongings from the property. Any items left will be considered garbage and thrown away at your expense. We are not responsible for any items left. You may not occupy the property once the inspection is complete.
  5. Order professional cleaning: Order professional cleaners for the home including carpet cleaning (if applicable). Follow all the cleaning instructions provided below and include any professional cleaning receipts for the home and carpet (if applicable).
  6. Keep all utilities on for 7 business days following your last day in the property, not including weekends. If utilities are not on, the inspection will be rescheduled. You will be charged for the utilities to be reconnected ($50 water & $100 Electricity) and a reinspection fee. All applicable utilities must be activated to conduct the move-out inspection, conduct repairs or clean. Tenants will be charged for utility connection fees and usage charges.
  7. Return all keys including the mailbox key, any garage door openers, alarm remotes, and ceiling fan remotes to our office. The property will not be considered officially surrendered until all keys have been returned. If your lease has ended and we have not received the keys, you will be charged a holdover fee (three times the daily rental rate) until the keys are returned.
  8. Forward your mail with the post office. We will not forward mail to you.

Re-Inspection Fee Notice

If you fail any part of your inspection that requires a contractor/vendor to come out to perform a service you were responsible for, you will be charged a re-inspection fee. If you are not ready at the time of your inspection, or if utilities are not on, you will be charged a re-inspection fee. Inspections are not done with the tenant at the property.

Move Out Cleaning Requirements

Please ensure all areas meet the following cleaning standards to avoid charges from your security deposit.

Refrigerator

Defrost and thoroughly clean all surfaces (inside, top, sides, back & underneath). Clean both sides of all racks, drawers (remove & clean underneath) and the drain pan. Be careful when pulling the refrigerator out—it can tear the floor. Leave any ice trays/bins provided when you moved in.

Dishwasher

Run through the entire cycle first. Remove any debris and wipe the inside surfaces. Pay special attention to the inside lip and the outside trim/knobs. Clean & polish the front panel.

Vent Hood

Clean all surfaces to remove grease, food & any burned particles. Remove, clean and reinstall the filter. If the charcoal filter cannot be cleaned, replace it with a new one. Built-in microwaves will need to be cleaned underneath where the vent filter is located.

Range/Stove

Clean all surfaces to remove grease, food & any burned particles. Thoroughly clean the inside, top, sides, burners, knobs, broiler/drawer and oven racks. Lift the burner top to clean underneath. DO NOT use oven cleaner on the outside or on self-cleaning ovens. All drip pans must be replaced with new ones. Pull the stove away from the wall before inspection.

Sinks

Scrub & clean sinks with appropriate cleaner. Clean garbage disposal gasket, run a cycle to clear out any debris. Sink drain covers or strainers need to be left in the sink cleaned. Polish faucet set. Clean the sprayer if applicable—this might require a cleaner to remove hard water build up.

Cabinets & Drawers

Remove all food particles and items. Wash all the shelves & interior surfaces including counter tops and cabinet fronts. Remove any shelf liner or bug traps inside. Polish all exterior wood cabinetry.

Bathtub/Shower

Thoroughly clean shower surround, tub/shower surround, inside/outside tub from any soap scum/mildew. Polish the faucets & drains. The tub stopper should be cleaned and left in the tub.

Toilet

Clean and disinfect all surfaces from the floor to top, including underneath seat rim. If toilet seat underneath is stained, replace it.

Mirrors & Fixtures

Clean mirrors with glass cleaner, remove all streaks. Clean the towel racks, toilet paper holder and any other fixture. Medicine cabinet should be cleaned inside/outside.

Floors

Appropriately sweep or mop; make sure cleaned and disinfected.

Carpets

Vacuum floors. A professional carpet cleaning company must clean ALL carpets. If dirt, stains, odor, hair, pet urine odor or any debris remains, you will be charged for additional cleaning. You must provide a receipt from the company. Rented carpet cleaning machines will not be accepted. If you had a pet, the carpets must be deodorized with a pet enzyme.

Walls

Clean all walls, around light switches, along door moldings, and the baseboards. Remove your nails and do not fill holes. Excessive or large holes will incur a charge to repair them.

Closets

Remove all items and clean the shelves. Do not leave any hangers. Clean walls and floor.

Windows

Clean the inside/outside of the 1st floor windows and inside of any 2nd level windows. Screens must be cleaned also.

Miniblinds/Screens

Spray the mini blinds with cleaner and wash in the bathtub. If greasy, stained, or slats are bent/broken, you will need to replace them. Screens that are cut/broken/bent will be charged to you.

Light Fixtures & Ceiling Fans

Remove the globe and clean to remove dirt, dust, grease and any bugs, then reattach. Replace any missing or burnt-out bulbs. All light fixtures (inside & outside) must have working bulbs (60W). Ceiling fan blades must be cleaned top and bottom.

Smoke Detectors

Provide a new 9-volt battery per smoke detector (keep in package) at the final move-out inspection.

A/C Filter Vents

Clean the return vents from any dust build-up.

Patios, Walkways & Garages

Remove all items and sweep the floor. Place grease absorbent on any grease spills in the garage or on the driveway. Any grease/spills left will be removed at your expense. Vehicles left will be towed at your expense.

Lawn

Grass must be recently cut and weeded, including edging/weed eating under porches and flowerbeds. Brushes/shrubs trimmed back neatly. All trash picked up from around the property. If you had/have a pet, all droppings must be picked up.

Pest Control

You are required to have the property professionally sprayed upon move out. If you had/have a pet, the property must be professionally sprayed for fleas. If a receipt is not provided, we will have this service completed at your expense. Carpets must be cleaned before the pest control is sprayed.

Fireplace

Must have all ash removed and cleaned. The screen should be free of dust build-up, glass doors should be streak free.

Contact Us with Any Concerns

If you have questions about the move out process, please reach out to our team.

(281) 407-3820

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